I did have some concerns about a building report commissioned by the selling agent, but these were quickly allayed after a conversation with one of the Eyeon employees (I believe his name was Greg, but it was a few weeks ago now...) who ran me through a number of queries I had - and even went to the effort of calling me back to clarify a few things after he'd tracked down some more information.

We relocated from Sydney to Melbourne and hence the need to sell the property in Sydney using EyeOn services. In trying to buy property in Melbourne, we fully appreciated the business value of EyeOn service as we had to fork out full fees for inspection services and that added up quickly as the number of auctions we attended and failed increased.
 

This was the second time we've used EYEON. The first was from a recommendation and we used you again as we were happy with our initial experience. We'll need to use you again shortly (we hope)!
 
 

It was arranged for us by our real estate agent. The report gave us and our potential buyers confidence in the property's benefits, leading to 11 registered bidders for our main road home.
 
 

We had a great experience with Eyeon, they answered all of our questions and followed up our queries with the Strata.
 
 
 

Made my process very, very easy. I highly recommend. Very courteous and efficient, a pleasure to deal with.
 
 
 

The team at Eyeon have all been great. Everything is handled quickly and with minimum fuss. Lovely dealing with professional organisation. Will recommend to other who are looking for this kind of service.
 
 

I have had a very prompt and an excellent, thorough service with your company. You made even the rebate process much simpler and I also appreciate that very much. I will surely engage you for any future inspections. Thank you.
 
 

Marina was extremely helpful and went above and beyond to assist us with our enquiries.
 
 
 

My husband and I've been buying and selling strata properties for over 30 years in various locations and on each occasion we've obtained a strata report from a range of different suppliers of such reports. Your strata report is the most comprehensive we've seen and you are to be congratulated for your superior work, timeliness, absolute value for money and willingness to work outside normal office hours to get the report completed and provided to me. We would have no hesitation in recommending your company to our family, friends and work colleagues.

Always very responsive and easy to work with.
 
 
 

The team is awesome and always ready to help.
 
 
 

A professional company. A professional reply to questions. Clearly written and informative.
 
 
 

I did have a very good experience beyond the report itself when I was able to get additional context/ask questions to Marina. She was very prompt in responding and provided helpful insight for someone who is buying their first home.
 
 

Michael was fantastic and provided great frank advice based on the information available. Thanks!
 
 
 

With the issues going on with residential apartments in Sydney, it is 100% important to make a report available for prospective buyers at a discount price. It also allowed our agent to track and identify the serious buyers.
 
 

I thought your product and service was excellent and no doubt I will l be using you again as the search continues.
 
 
 

Really found Eyeon super helpful. Have called twice regarding two separate properties. Both time the phone has been answered first call and the agent on the end of the line has been exceptionally helpful in regards to walking me through the report. Can't remember the name of the first agent. Second was Marina. Above and beyond. Just recommended yourselves to the Real Estate of another apartment who are using a less available service.

Thank you very much for your prompt response, it has been very helpful. The quality of strata report done by you guys are one of the best I have seen so far. Thank you again.
 
 

Communication with your company has been fantastic, thank you for a great experience and I look forward to working with you again.
 
 

The report was excellent and the identification of the crane damage informed our decision not to purchase the property. The service was always good (your staff were responsive and helpful) and the inspection was conducted shortly after I purchased the strata report service and report was updated in a timely manner. Yes overall I am happy with your service and will use your services in the future if we need to do more due diligence checks on the properties.

One of the best companies I have ever dealt with and the staff are amazing.
 
 
 

Your service has been exceptional, will definitely be using your services again in the future! Emails have been replied promptly and effectively - I was at first unsure as everything seemed to be email based and there was no link to refund etc, but it turns out to be extremely convenient when done well! Also, when my husband called to order another report relating to the property, a staff suggested to wait for the strata report. This has saved us from spending precious money unnecessarily when our budget is already tight - thank you so much for the sound advice! Thank you so much EYEON.

I found the team at EYEON property inspection extremely friendly and helpful. The inspection was organised for the following day after my phone call and a comprehensive report was emailed to me the same day as the inspection which I found amazing. Wayne who did the inspection was extremely thorough. I only had a couple of questions which he happily discussed with me over the phone. I would highly recommend using EYEON property inspections to anyone wishing to purchase property.

Marina was very good. Extremely helpful, answered all my questions and even made some calls and got back to me very quickly with some enquiries I had that were not in the report.
 
 

I found everyone on the team, from the first phone call to the strata report and the rebate, to be motivated, competent, professional and very helpful. I could not fault the company in any way. Thank you for a great service.
 
 

While we eventually did not buy the property in question, we found that talking with the inspector of the property over the phone and about aspects of his Report was very pleasant and helpful. We were also impressed with the speed and courtesy with which we were put in touch with him when we called your phone line.
 

Marina was very professional and courteous during the call. She answered all my questions and helped me to understand the issues in more detail. Marina was also very prompt in sending me additional information.
 
 

You provide a great service, informative and efficient. My wife phoned you and spoke with the inspector for nearly an hour. We're very satisfied. Thank you.
 
 

EYEON has always been great to work with, even when I still worked back at Cohen Handler, but now we have started our new company, Trelease Associates, we look forward to a long standing relationship!
 
 

I had to call re an item in the report and was really happy with the service I received and professionalism of the whole experience.
 
 

Thanks for great service and consistent follow-ups.
 
 
 

Great service and affordable options for purchasers.
 
 
 

I found your reports to be one of the most comprehensive of the reports Vendor's agents sent us to.
 
 
 

The person who bought our property used the EYEON strata report to help make their decision to buy. The convenience of them having access to this meant they didn't have to arrange a report of their own and resulted in us securing a sale sooner.
 
 

It was my first strata report so I have nothing to compare it to. I liked the fact it was fairly comprehensive and it was not too expensive. I had a few questions and your staff quickly resolved them, got hold of a recent AGM minutes and summarised them for me. I thought it was a good service.
 

Friendly, quick and well informed; a pleasure to do business with them.
 
 
 

Using EYEON's report gave me an important insight about an attractive property I was seriously considering buying, and was under pressure to make an offer on. Fortunately I was able to gather it was not a good buy for me, based on issues raised in the report, and to walk away. As a buyer, without the skills to conduct a property search/inspection myself, I would not have had the information I needed to make a good decision, without spending a considerable sum of money.

The report was excellent: in less than 5 minutes, it helped confirm the decision I had made to not proceed at auction. I had my doubts before, but wanted to make sure that I wouldn't regret purchasing if it went "cheap" (it is a foreclosure). Frankly, I think the previous owner was smart to walk away.
 

Thank you so much for the follow up. Absolutely five star service. I will keep using your service and recommend my friends to you.
 
 

I had called and told you about the problems associated with prospective purchasers deciphering complex engineering reports regarding our block of units. Your writer directed the reader to which parts were relevant to making an informed decision. It made a huge difference to my selling process. I definitely recommend EYEON.
 

Firstly, I greatly appreciate your prompt reply to my request. Secondly, I am most impressed with your prompt & efficient service, whereby I received a report of the Strata Minutes, within minutes of requesting them for a unit in Bondi Junction. This allowed me to attend the auction, the next day, fully prepared. This was most impressive & worth the fee charged. I will certainly continue using EYEON for property searches in the near future, as it is our wish to purchase an apartment soon.

Easy, reliable and thorough. Thank you.
 
 
 

We found the service easy to access, totally professional and easy to facilitate. We received what was offered, on time, and without fuss - we would definitely recommend your services in the future.
 
 

I love the easy way in which the platform offers buyers a ready made solution in the ability to download and access the reports. Makes my life as an agent allot easier.
 
 

I have purchased 2 strata reports from your company and have been impressed with the fast response time and quality of reports.
 
 

Your assistance contributed towards a smooth sale. Thank you.
 
 
 

Great to be able to obtain the report and really helpful to be able to speak to the person who prepared the report. This helps in confirming an offer on the proposed property and ultimately, resulted in withdrawing the offer on the property - which was still a benefit in terms of saving additional costs and time on this property. Well worth the cost and a valuable report for sure.
 

Fantastic concept for possible buyers to check your thorough report before committing to a purchase. Extremely happy with your excellent and efficient service.
 
 

It was great to know that side of things was taken care of and potential purchasers had all that information at their fingertips.
 
 
 

Always a pleasure to work with EYEON.
 
 
 

Quite helpful to have this report available prior to purchase. Yes, we did organise a second inspection, as highlighted by the first report, however the purchase moved along a lot quicker. Well done!
 
 

Fast reply - Professional and well prepared approach. Assisted my clients and prospective purchasers in making a well informed and clear decision in moving forward.
 
 

We are very happy and satisfied with our overall experience with EYEON and would definitely recommend your services.
 
 
 

It’s a very convenient service that saved me a lot of time in a somewhat quick decision making process to buy a property. I’ll use this service for when I sell my property next year as it provides buyers the confidence that you have in your own property, avoids multiple builder walk through who are there only to criticize the property to lower the sell price expectations. Your service avoids all this and provides information the required independence.

The great thing for me was that the report took the questions away from me so that I don’t need to deal with potential buyers questions.
 
 

As a seller, you never know what impact your marketing strategies have on the buyer (including EYEON, of course). It seems to me that having reports available to all potential purchasers is a great idea, adding a level of certainty to a very important decision.
 
 

It was a good recommendation by my agent – it gave me confidence that I knew what issues potential buyers might raise, and offered a valuable tool for seeing which parties were truly engaging in the sales process. We knew those who paid for the downloaded report were serious contenders.