EYEON Property Inspections was started 10 years ago because we saw an opportunity to provide a more helpful, higher quality inspection service to property buyers and sellers. Sure, there were plenty of good inspectors out there. But in this cottage industry with fairly poor customer service and high costs buyers were getting frustrated.
We started by offering a dedicated customer support and rebates to buyers if they weren’t successful buying a property. We still offer rebates on our full priced reports. But we knew there was more we could do to help our customers.
We always believed that easier access to high quality information and support improves outcomes for all parties involved in a property transaction. So nearly 4 years ago we introduced our Open Access Inspections service for houses and apartments. This service reduces costs for buyers in checking properties out by 80% and provides complementary benefits for sellers by making it easier and quicker for buyers to check their place out. Sellers also benefit from knowing more about their property and feel more confident about marketing it because the stressful inspection process is dealt with upfront. That’s why we called it Open Access. It helps both sides of the transaction in different but important ways.
Now we are trying to help even more by creating insightful resources for property owners, buyers and especially sellers as there isn’t much information available to them about the process of getting their property inspection-ready.
AND WE HAVE A BIG ADVANTAGE OVER ALL OTHER INSPECTION BUSINESSES: WE CARE MORE!
We put our name behind every report.
All our reports are EYEON reports. Many other businesses simply upload reports in the inspector’s own business name. Why does that matter? Because it means you get consistency and quality you won’t find anywhere else.
We do more than just talk about quality.
We make sure we deliver it. We do that by using a 100% quality assurance process that no other inspection firm offers. We aren’t saying we are perfect but we know that many errors in reports occur because the work of inspectors isn’t checked properly (or at all in most cases).
We keep our reports up to date.
That means if new information becomes available after the inspection (e.g. vendor carries out repairs or new AGM/EGM minutes) we update our report and automatically provide a copy to clients who have already purchased it.